Question 1

1. Are all items handmade?

Accepted Answer

Yes, each piece is individually handcrafted using quality stained glass materials. Slight variations make every item truly unique.

Question 2

2. How long will my order take to arrive?

Accepted Answer

Most orders ship within 2–3 business days. Delivery typically takes 5–10 days depending on your region.

Question 3

3. Can I request a custom stained glass design?

Accepted Answer

Currently, we focus on our in-store collections, but limited custom work may be available upon request. Please contact us for availability.

Question 4

4. What if my item arrives damaged?

Accepted Answer

We carefully package all items, but if yours arrives damaged, please contact us within 3 days of delivery with photos, and we’ll make it right.

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